Blaise AI, INC. PRIVACY POLICY

Last Updated: November 3, 2025

Blaise AI, Inc. (the "Company," "we," "us," or "our") is committed to maintaining robust privacy protections for its customers and end‑users. This Privacy Policy ("Policy") is designed to help you understand how we collect, use, and safeguard information you provide to us when you access or use our large‑language‑model ("LLM") application programming interfaces ("APIs") and any related websites, dashboards, documentation, or services we operate (collectively, the "Service").

Acceptance of Policy & Related Terms

By creating an account, obtaining API credentials, or otherwise accessing the Service, you (the "Customer") acknowledge that you have read, understood, and agree to be bound by this Policy and our Terms of Use. If you do not agree, do not access or use the Service.

I. INFORMATION WE COLLECT

We collect "Personal Information," "Customer Content," and "Usage Data."

Personal Information: Data that identifies or can be used to identify an individual, such as name, business email address, billing address, telephone number, payment‑card details, or authentication information provided through account creation or support interactions.

Customer Content: Any data submitted to the LLM (e.g., prompts, embeddings input, files uploaded for fine‑tuning, and the corresponding model outputs). Customer Content may include Personal Information if you choose to include such data in your prompts.

Usage Data: Technical information automatically collected when you interact with the Service—such as API request/response metadata (timestamps, token counts, latency), IP address, user‑agent, referring URL, device identifiers, and cookie or similar tracking technologies.

1. Information Collected via Technology

We deploy cookies, log files, and similar technologies to collect Usage Data for security, reliability, and analytics purposes.

2. Information You Provide Voluntarily

To register for an account or obtain API credentials, you must provide a valid email address and create a password (or use a supported single sign‑on identity provider).

3. Children's Privacy

The Service is intended for organizations and individuals 16 years of age or older. We do not knowingly collect Personal Information from anyone under 16.

II. HOW WE USE AND SHARE INFORMATION

We use Personal Information to create and administer your account, process transactions, provide customer support, and send security alerts and product updates.

We do not sell or rent Personal Information. Customer Content remains your property and we do not use it to train our models without your explicit consent.

III. HOW WE PROTECT INFORMATION

We employ administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, or disclosure, including transport‑layer encryption (TLS 1.2+) and at‑rest encryption.

IV. YOUR RIGHTS & CHOICES

You may review, update, or delete certain Personal Information in the account portal. You can opt out of marketing emails and request data portability or deletion by emailing privacy@blaise.ai.

© 2025 Blaise AI, Inc. All rights reserved.